Operations Support Staff
Employees at all levels and in all areas of the business
benefit from continued development. The competitive and regulatory environment
of the early 21st century demands a more enlightened and sophisticated
approach. Recognizing the administrative and operational needs of the business
is a key part of that new approach.
Some businesses and business
managers view Operations (the functions and people who produce revenue) as
better than every one else. Some firms recognize the critical and complementary
role played by those not directly involved
in Operations. For most of my life, I worked in Operations, and it still
influences my thinking. I always want to know the impact a decision will have
on the operations and operators of the business. I make sure that our solutions
at FireStarter Speaking and Consulting
are focused this way.